Hello,

As a developer for Android, you may sometime need dedicated technical
support by technology specialists possessing very specific knowledge &
experience - and you may even need assistance to a degree where you
are willing to pay for it!

I acknowledge that the combined knowledge of the web and the
responsiveness of the people online at the Android forums are
extremely impressive, and quickly resolves the vast majority of
issues. Nevertheless, from time to time, you can have a technical
question that does not receive a satisfactory - if any - resolution.
And even if the platform is open it doesn't mean you have the
knowledge (or time!) to search the source for an answer on your own.

In such a situation, professionals may be forced to pay for technical
support from the platform provider - and hence I wonder if Google is
providing this service for the Android SW platform? So far, I haven't
been able to find such a service...

3rd party consultancy houses can obviously provide qualified services,
but it can never be just as good as talking to someone who can have
internal references to the people who developed an advanced platform
like Android.

More than a year a go a similar question was posted here by someone
else in this group, but I found no satisfactory answer:

http://groups.google.com/group/android-developers/browse_thread/thread/a5330ba8a46267aa/d9fc0532598818b4?lnk=gst&q=paid+technical+support#d9fc0532598818b4

As a side comment, having some knowledge of the competing Symbian
platform in the past, I can confirm that Nokia can indeed provide very
qualified technical support for a very reasonable amount of money -
and since they developed the core technology themselves they know the
answers, or where to get them.

Thanks,
Claus

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