I have an app with only 8 ratings, at 4 stars overall. One of the
ratings was a 1 star rating, and it included a comment that states my
app would be better if some feature it doesn't claim to support was
supported, but it's a good app.

Let me rephrase that: it's a good app, but it doesn't support X so I'm
giving it 1 star.

My personal feeling is not that feature X will turn his 1 star rating
into 5 stars, but that he didn't intend to rate me in what is
effectively a negative manner. Oh well, at least the other raters have
the same understanding that I have, with regards to what 1star vs. 5
means.

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