Hi folks:
I have had an app on the market for few months now. Today one of my
users called with a very strange problem. The app worked fine for a
few days. Then today they are unable to run it. The colors of the icon
changed. The name of the app chnaged from the usual display name to
the package name.and it FCs immediately upon startup. This is an app
with thousands of installations. Has anyone experienced this situation
before?

I am guessing corruption on the device and would like to suggest a re-
install. However, how does one do a re-install without losing the data.

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