The following is the response to the support ticket I put in, however I'm dubious that it will work, and am going to request some more detail about why they are asking me to reset to factory defaults.
=== Thank you for your email. To resolve this issue, please perform factory data reset on your phone. Please note that this will reset your device to its original state, and while your media content (photos, music, etc.) will not be deleted from the SD card, applications and their related data will be uninstalled. To perform a factory reset: 1. Go to Home > Menu > Settings > Privacy 2. Press "Factory data reset" 3. Press "Reset phone" Note that in some devices the "Factory data reset" option may be located under a different menu item, such as Phone Storage. After you perform the factory reset, make sure you sign into your device with the same primary Google Account you were using before. Please note, your primary Google Account will be the first account you use to sign into your phone after the factory reset. - Brill Pappin -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
