Just a quick response to say thank you for the work you are putting into ACRA. Since plugging it into my app, It's helped me enormously. The number of users who actually report an error is so low (think number of fingers on your hand) that fixing bugs normally would surely be trial and error. With the info this provides via the silent reporting mechanism, I can fix bugs extremely quickly. It also alerted me within minutes of publishing a new release that had a fatal flaw in it. I republished extremely quickly, but it was several hours before the first email came through about the bug - so relying on the users to contact me manually would have been painful.
Thanks again - I'll upgrade as soon as a get a chance! One thing I did amend myself which could be useful. On the CrashReportDialog, I added a new field for an email address and some text above saying "Please enter your email address if you are happy for the dev to contact you about this error". I found that maybe one-in-ten of the people who clicked on the send also filled in their email address and were pleasantly happy to receive an email explaining what the problem was and when it will be fixed. I think this adds a more personal feel as the user feels more like "they reported the bug" rather than simply anonymously. But even if you didn't add this to the main code, it was easy enough to add it in myself anyway.. :-) -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
