Allowing applications to include any information is a really tricky subject. Even the stack crawls can been a concern -- for example there was an issues raised in the past about a health care about that could throw an exception that would have some user information in the exception message.
People often don't realize just how complicated a lot of this stuff is outside of just writing some code and releasing it. On Sun, May 1, 2011 at 5:45 PM, TreKing <[email protected]> wrote: > On Sun, May 1, 2011 at 4:14 PM, Dianne Hackborn <[email protected]>wrote: > >> Just to be aware -- the logging information is pretty sensitive. >> > > Agreed. I should clarify - the logging information I collect is > specifically for my own app, not the system log. In release mode I write to > my own, internal log file and submit that if there is a crash. If I get a > crash report and can't figure it out from the exception, I throw in some > logging with the next update and am able to better investigate the problem > next time it happens. After the issue is fixed, I just take out the logging > for the next update. > > I do give the user the *option* to include the system log, though in > retrospect I've never actually needed the extra information to fix any > problems. > > >> We've found it hard enough to keep the platform and its apps clean about >> logging personal information (pretty much every release has had last-minute >> fixes for personal information being logged), and when you add in >> manufacturers and third party apps, it is just impossible. For example there >> was the manufacturer who released devices whose soft keyboard logged each >> key pressed, and it is just scary what one sees various third party apps. >> > > Agreed again. I've "debugged" some apps by viewing the LogCat while I run > them and it's fairly absurd what some apps leave in release mode. > > >> There has also been significant pressure to do something stronger, such as >> not allow third party apps access to the logs at all or only to the data >> they have written to the log. I don't know if that will actually happen, >> but it is enough of a concern to be a possibility. >> > > That would be fantastic. If the system could direct each app's logs to it's > own location and include only that to the developer in the Market console, > it would be infinitely more useful. > > >> This is also why Android Feedback does not currently make the logs >> available, because of the kinds of personal information likely to be in >> them. >> > > Understood - but it does make them fairly unusable for all but the most > obvious of crashes. This is why I opted for my own solution. I would never > have identified and fixed the number of issues I have already by solely > relying on the Market crash reports. (It also doesn't help that very few > people actually report the issues and the ones that do provide little to no > explanation). > > > > ------------------------------------------------------------------------------------------------- > TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago > transit tracking app for Android-powered devices > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- Dianne Hackborn Android framework engineer [email protected] Note: please don't send private questions to me, as I don't have time to provide private support, and so won't reply to such e-mails. All such questions should be posted on public forums, where I and others can see and answer them. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
