Hey guys, Just an FYI, I called Brightstar yesterday to inquire on my order. After calling a boatload of times and receiving the "Sorry we missed your call..." message, I was able to get a human on the phone. The woman who answered (who was EXTREMELY nice btw) explained that has heard there may be issues with the "shipping emails" as others have contacted her regarding not recieving them. But, she also explained that the order process can take 3 days or so to physically ship. She went as far as to tell me what order number they were currently processing and where my order fell in the list. Lastly, she explained she is the ONLY one taking calls for Android, hence the near impossibility to get through on the phone...
With that said, this doesn't answer the "disappearing order" question, but the rep. at Brightstar was really helpful. Kevin On Dec 10, 1:39 pm, melp <[EMAIL PROTECTED]> wrote: > I have the same issue. I placed an order twice on 8 Dec and got the > confirming email. Both times my credit card was charged(!) but my > orders disappeared off the tracking page. > > Customer service is non-existent. Repeated emails have not received > any replies and I have tried calling their number during their stated > operating hours but always get a recorded message that says they are > closed or serving someone else. > > Any google employees care to comment? > > On Dec 9, 9:33 pm, Logan <[EMAIL PROTECTED]> wrote: > > > Does anyone know more about this company, I placed an order and all I > > got was an e-mail confirming my order but no way to checkshipping > > status, etc. Are these phones actuallyshippingnow? > > > On Dec 8, 2:49 pm, Pastymage <[EMAIL PROTECTED]> wrote: > > > > Does anyone have a more detailed FAQ than the text > > > onhttp://android.brightstarcorp.com/? My main concern is that GPS is > > > not listed anywhere in the hardware features - does it actually > > > support GPS, or not? > > > > Aside from that, I'm unclear on how the 3G bands work - what would > > > the actual bandwidth of this device be on AT&T, for example? > > > > -Dave --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
