My one on one support is strikingly similar to yours :)

On Aug 30, 4:02 am, Nikolay Elenkov <[email protected]> wrote:
> On Mon, Aug 29, 2011 at 4:27 AM, Peter Sinnott <[email protected]> wrote:
>
> > On Aug 28, 1:23 pm, Nikolay Elenkov <[email protected]> wrote:
> >> On Sun, Aug 28, 2011 at 6:03 PM, Christiaan Schoenaker
>
> >> <[email protected]> wrote:
> >> > Today my actief installations was down 25. And lost 25ratings too.(of
> >> > which 5comments). Anyone share this bug?
>
> >> Yes. Report it using the Help->Contactin Support link in your developer
> >> console. Someone might take notice, eventually.
>
> > I look forward to the one on one support they promised when they told
> > developers not to post questions to the market forums.
>
> I've been getting some one-to-one support. It's not exactly related to my
> issue (ratings disappearing), but at least it took less than two weeks.
> Ratings are back by the way, although they didn't acknowledge there
> is a problem. YMMV, but here it is:
>
> ------
>
> We are constantly launching improvements to Android Market. The changing
> content, as well as updates to our ranking algorithms, can cause comments
> to change position. In addition, some comments may get removed in case
> they don't comply with our Comment Posting Policy posted 
> athttp://www.google.com/support/androidmarket/bin/answer.py?hl=en&answe...
>
> We can't guarantee that any comment will consistently appear in a
> particular place. We monitor comments closely to make sure we give the
> most relevant results on the top.

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