For a one-off bug investigation - if the user wants to help, just make a
special build with logging enabled (or whatever changes you need), sign
it with your release certificate, and email it to him/her. No need to
upload this version to Market.
-- Kostya
05.10.2011 11:17, Matt Hawkins пишет:
I've got an issue with a paid app I've got on the Market Place
(BitCalc Pro).
It runs fine on my HTC Desire and runs fine on emulated 2.2, 2.3 and
2.3.3 devices. However a user reports it doesn't work on a Samsung
Galaxy S II running 2.3.3.
My code performs a calculation within a TRY block and this is throwing
an exception, which I CATCH and display a user friendly error message.
I don't have access to a real SGS2 device so how can I fault find this
issue? How can the maths work fine in the emulator but fail on a real
device? Not sure how this can be hardware dependent?
My source code is at home so I can't take a look at the moment but the
thoughts I've got at the moment are :
- Get user to confirm the free version works ok. The functionality
that fails should be the same in the free app.
- Print the full exception description rather than my tidy error
message so I can find out exactly what exception is being thrown.
I don't really want to keep releasing new versions to all users while
I fault find. What is the best approach to take with getting a "debug"
version to my user? Is it acceptable to release a "dev" version for
free onto the market place with more verbose error reporting?
I can probably post a code snippet later if required.
Any advice would be appreciated.
Thanks,
Matt
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