Just got my first support email from a Galaxy Nexus user who wants to transfer his data to his shiny new device.
The short of it: *how do I get a user's SD card data on to the Gaxus in the location that my app will detect as "external storage"?* The long of it: Normally this works right out of the box: my app backs up to the SD automatically using the Android external storage API. If they put the SD card into a new device, the app looks for it if there's no local data and restores the backup files, providing a seamless transition to a new device (or re-install). This is apparently not working so hot on the Gaxus with no SD card support. There was a recent thread here about how the "external storage" would not always be the SD card, with the workaround being to give the user the option to manually specify the SD card path - but there is no SD card at all in this case, so it's a little different. I've Googled around and found the device specs and some information on how it handles mounting and its internal storage, but I'm not completely clear on why this doesn't work. And since I don't have the device to see the issue first hand, I'm hoping someone here does and can shed some light. The user said he tried manually copying my app's folder to his computer and then to the internal storage on the Gaxus, but it doesn't pick it up. When he creates backup files on the new device, my app reports that it succeeds, but the folder and data do not appear in the directory he has access to, where it normally would with an ordinary SD card. He tried searching and can't find my folder anywhere in the mounted drive. So apparently there's storage he has access to but it's not where the external storage api points to? Anyone else run into this yet? Any idea how I can get this guy to get his old SD card data on to the new Nexus device? I'm probably missing something obvious - I'm having trouble believing they would make a device - let alone the the flagship ICS device - that would not allow users to transfer over their old SD card data. Thanks. ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
