Try to find a Developer Advocate on Google+ and post to them directly. That's your best bet.
Waiting for an answer via the official support channel is exercise in futility and will just drive you nuts. On Thursday, August 23, 2012 1:56:46 PM UTC+8, Agnes Ecube wrote: > > Hi TreKing, > > we already reported this issue two times (10 days ago and 3 days ago) in > the contact form of Google Play Developer Support pages. > > We simply did not get any response or answer! > > Is this the normal behavior of Google Play Developer Support in case of > severe problems? > > This is a serious question without prejudices, because we don't have any > experience with Android/Google Play Support. As I have written in my first > post, we have a massive problem with thousands of customers but we don't > know how to find a solution because we don't know how to get an answer to > our question. > > So, does have anyone experiences with Google Play Developer Support? > > Thank you in advance. > > > > Am Mittwoch, 22. August 2012 22:54:02 UTC+2 schrieb TreKing: >> >> On Wed, Aug 22, 2012 at 7:45 AM, Agnes Ecube <[email protected]>wrote: >> >>> Now, we have the serious show stopper that google play store doesn't let >>> us upload the apk-file for the latest update. >> >> >> Issues with Google Play should be directed here: >> >> http://support.google.com/googleplay/android-developer/bin/answer.py?hl=en&answer=136601 >> >> Good luck. >> >> >> ------------------------------------------------------------------------------------------------- >> TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago >> transit tracking app for Android-powered devices >> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
