When an app crashes the user has an option to send a report, you can use your dev console to read the crashes and see what happened. You can also use external services like Bugsense to help you out.
Regardless of that, it's always a good idea to have your own test version with as many logs as possible and a mechanism to deliver them to you, then send that version to the users that are having difficulties On Wednesday, November 21, 2012 1:08:46 AM UTC+2, Mike Adams wrote: > > Hi, > > I have a kind of chat and game client, it connects to a board game server > and is a tabbed android app. There is a telnet thread and it feeds > through concurrently linked queues 3 worker threads that update a game > board, a text console and i have a lists tab. > > The problem is i've had 2 users now complain that the program has crashed > on them, one said it froze his phone. I can't be clear if the program > crashed or if its something with their phones, one was a samsung s3 i think > the other some kind of acer tablet if i recall. But how would i evaluate > this? It's never crashed for me on my tablet or phone. What kind of things > could cause a crash like this but only intermittent or on certain devices > which could have to do with the resources available on the devices and mix > of what is happening on that device. One user says he always hard stops it > before running it but it still crashed on him which kind of dismisses its a > state issue with it being up to long. > > Mike > > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
