I contacted Google, and they looked into the issue. There were a
combination of issues. First, they said that the switch to the new
Developer Console played a part because the old developer console was more
lenient. They said that my old manifest file worked in the old Devloper
Console, but technically the old manifest file didn't actually specify
information for tablets.
So, I updated my manifest file to this, and now users with tablets are able
to access the app in Google Play:
<?xml version="1.0" encoding="utf-8"?>
<uses-sdk android:minSdkVersion="4" android:targetSdkVersion="10" />
<compatible-screens>
<screen android:screenSize="large" android:screenDensity="480" />
<screen android:screenSize="xlarge" android:screenDensity="480" />
<screen android:screenSize="small" android:screenDensity="ldpi" />
<screen android:screenSize="small" android:screenDensity="mdpi" />
<screen android:screenSize="small" android:screenDensity="hdpi" />
<screen android:screenSize="small" android:screenDensity="xhdpi"/>
<!--all normal size screens -->
<screen android:screenSize="normal" android:screenDensity="ldpi" />
<screen android:screenSize="normal" android:screenDensity="mdpi" />
<screen android:screenSize="normal" android:screenDensity="hdpi" />
<screen android:screenSize="normal" android:screenDensity="xhdpi" />
<!-- all large size screens -->
<screen android:screenSize="large" android:screenDensity="ldpi" />
<screen android:screenSize="large" android:screenDensity="mdpi" />
<screen android:screenSize="large" android:screenDensity="hdpi" />
<screen android:screenSize="large" android:screenDensity="xhdpi" />
<!-- all xlarge size screens -->
<screen android:screenSize="xlarge" android:screenDensity="ldpi" />
<screen android:screenSize="xlarge" android:screenDensity="mdpi" />
<screen android:screenSize="xlarge" android:screenDensity="hdpi" />
<screen android:screenSize="xlarge" android:screenDensity="xhdpi" />
<!-- Special case for Nexus 7 -->
<screen android:screenSize="large" android:screenDensity="213" />
</compatible-screens>
<application android:icon="@drawable/icon" android:label="@string/app_name">
<activity android:name=".App"
android:label="@string/app_name">
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
<activity android:name=".Activity1" android:label="Activity1"></activity>
</application>
</manifest>
In addition, they said to use supports-screens instead of
compatible-screens in order to expand compatibility.
-Michael
On Sunday, March 31, 2013 7:15:05 PM UTC-7, miketra wrote:
>
> My app has been successfully downloaded by tablet users over the last year
> without problems. I made an update a week ago, but the only thing changed
> in the Manifest file was the app version number and version string. After
> making that update, users are no longer able to access the app in Google
> Play. I have an Asus Transformer tablet. I am able to load the app onto my
> tablet with no problem. On the tablet, the app won't even appear in Google
> Play unless I search for it on the internet, then link directly to the app
> in Google Play. When I do this, Google Play says "your device isn't
> compatible with this version" even though I loaded the app directly onto
> the tablet myself. Note that in the Android Developer Console, it says that
> 2600+ devices are compatible, and it says 0 devices are excluded. I looked
> at the individual list of devices, and my tablet is listed there as being
> compatible. What's the problem, and how do I fix it? To see the Manifest
> file, go here:
> http://stackoverflow.com/questions/15733070/why-is-app-not-compatible-with-tablets-after-update
>
> Thanks,
>
> -Michael
>
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