Hi,

Look in your Google Play Console to see if there is any crash reports.

Try adding code to your App to trap & email you details of any crashes, 
there are various libraries available to help you do this.

Regards




On Saturday, April 26, 2014 2:44:00 PM UTC+10, abhay_401 wrote:
>
> HI,
>
> I have developed an application which supports all mobiles and tablets.
> But one of the user reported that the app is getting crashed after login 
> when navigating to Homescreen.
> The user ran the app in LG G Pad 8.3 inch size tablet. Here I have tested 
> app in both 7" and 10" tablet but I didn't get any crash but its crashing 
> in 8.3" LG G pad.
> I don't have logs and tablet so that I could not be able to test or find 
> root cause.
>
> LG G pad resolution: 1920*1200 (hdpi and xlarge) and size is 8.3inch
>
>
> Here in my app I used layout structure like this,
>
> res/layout-sw600dp/main_activity.xml   # For 7” tablets (600dp wide and 
> bigger)
>
> res/layout-sw720dp/main_activity.xml   # For 10” tablets (720dp wide and 
> bigger
>
> I am suspecting the issue might be due to any layout file, but I am not sure.
>
> Can anyone suggest me what can be the issue. Do i need to include and 
> specific layout folder or drawable folder under res folder to support 8.3". 
> Usually from which it should pick layout files and drawable files for this 
> 8.3 inch. 
>
> I have read supporting mutilple screen article from developer site. 
>
> Please guide me in this.
>
>
> Regards,
>
> Abhilash Baddam
>
>
>

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