*Hello Associate*, Hope you are doing well.
This is Ateeq, from Diverse Lynx. *Please share profiles for ServiceNow Developer role at [email protected] <[email protected]>* *Job Description:* *Role: ServiceNow Engineer* *Location: Allendale, NJ Hiring: Contract* *Position summary:* IS Engineer leads the planning, delivery, and support of ServiceNow capabilities across the end client’s group. The role encompasses managing vendors, support ecosystems, relationships with support teams (S&S), and internal/external users. The responsibilities will be global in nature and will require cross-functional collaboration with various stakeholders in the IS organization. Among other things, the IS Engineer is responsible for implementing, administering, and growing our ServiceNow Enterprise practice. *Essential duties & responsibilities:* (detailed description) - Define and embed industry best practices for ServiceNow, in collaboration with other global stakeholders (IS, Facilities, key users). Be a trusted partner for projects, events, enhancements, and ongoing support. - Leverage advanced technology and liaise with vendors to deliver innovative, cost-effective, elastic ITSM services. Be a thought leader in bringing in best practices and technology innovations and applying effectively change management to embed them. - Lead resolution of major / minor incidents involving ServiceNow as well as troubleshooting. - Communicate and build trustful, productive relationships with all levels of the organization as well as with other IS teams and vendors - Manage migration process of custom development code to QA and Production farms and validate required documentation. - Participate as subject matter expert in architectural design, build, and deployment. - Define, document, and adhere to a governance model that stabilizes and protects the environment. - Manage reporting for auditing, usage, and performance statistics/metrics. - Maintain business services and Configuration Item relationships in ServiceNow - Perform day to day administration of ServiceNow - Report on Metrics using ServiceNow and Performance Analytics - Create and maintain our Service Catalog including approval workflows - Build reports, gauges, and home pages - Maintain business services and Configuration Item relationships in ServiceNow - Perform installation and testing of vendor-provided updates and new releases - Work with business users to identify and refine business requirements and workflows - Providing ServiceNow configuration and customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. - Designing, configuring and customizing new applications and modules - Develop UI forms, fields, notifications, workflows and JavaScript server/client code - Maintain LDAP integration and user configurations - Maintain Service Level Agreement (SLA) and monitor SLA workflow - Search, populate, and customize the Knowledge Base - Manage minor enhancements to the system - Manage CMDB and help drive strategy around CMDB *Requirements* *Education & special trainings: *Bachelor’s Degree in Computer Science, Computer Engineering, Computer Information Systems, or equivalent is required. *Qualifications & experience:* - 5 years of technical support experience - 2 years of experience in ServiceNow System Owner - Knowledge of LDAP/Active Directory - Relevant IT Architecture experience - Experience with IT Service Management, Service Desk, and Change Management processes - Experience in web applications, networks, protocols and email (SMTP, POP3) - Basic understanding of ITIL v3 methodologies - Working knowledge of relational databases - Excellent customer service skills and a positive attitude - Ability to multitask and remain detail oriented - Ability to thrive in a fast-paced environment - Can work independently and is self-motivated *Thanks & Regards* *Ateeq Rehman* *Diverse Lynx LLC|300 Alexander Park|Suite#200|Princeton, NJ 08540* *Phone No: 732-452-1006 EXT 215* *Email: **[email protected]* <[email protected]>* || Hangout: ateeq.staffing* * <[email protected]>* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAN6NZJvSFyyg8anaDUq%3DavrYurVGT-a14S_uUXt9jv90n%2B_tHA%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
