Please let me know if you have anyone available for the following opening.

Position – Technical BA

Location – Dearborn, MI

Duration – 6 + months

Rate - $40/hr on C2C

Need local candidate who can go for F2F (Candidate Should be strong in SQL)

*Job Summary: *

Technical Business Analyst role will be responsible for production support
of ConsumerConnection. Triage of incidents, change request and support
tasks and data & project analysis.

*Essential Job Functions: *

• Support all operational aspects of the ConsumerConnection product. •
Investigate new/unknown/existing issues in ConsumerConnection. Clearly
document all findings in the issue tracking system. • Utilize issue
tracking system (JIRA) daily. • Provide feedback to the clients and
technology managers. • Generate routine and ad-hoc reporting and analysis
to assist in evaluating production performance and resolving issues •
Review and analyze data and requirements and test plans/cases in support of
existing and new initiatives. • Participate in UAT, help to identify and
report bugs, user-interface problems, documentation, or other potential
problems (from both the Technical Support and the Customer/End User
perspective). • Provide support for and minor enhancements to reports
utilized by the QC process. • Perform other duties as needed

*Other Responsibilities: *

1. Participate daily support triage meetings and other regular meetings as

2. Participate in documentation of support processes and methods

*Minimum *

• Bachelor’s degree with at least three to five years related experience or

*Qualifications and Job Requirements: *

equivalent combination of education and experience

• Minimum of 5 years working in support or ETL related role

• Minimum 2-3 years experience using SQL

• Previous team lead or management experience

• Strong data managemenet and analysis skills

• Two to three years of experience using SQL

• Strong oral and written communications skills

• Ability to work independently with minimum supervision

• Strong facilitation skills • Knowledge of standard software development
methodologies such as Agile and Waterfall

• Intermediate/advanced knowledge of Excel • Extreme attention to detail

• Experience within a customer or technical support environment

• TeraData and/or Oracle experience is a plus

• Exemplary professional demeanor, resourcefulness, flexibility, and

• Advanced judgment and problem solving skills

• Ability to maintain a positive attitude in high stress/fast paced work

• Proven data driven decision-making skills • Two to three years of
technical business requirement gathering/data analysis

• Knowledge of Java, Apache, and JDBC a plus

Thanks and Regards

Sameer Sinha

Manager (Talent Acquisition)

Contact Number: +1 347-809-6832

Skype: sam18jan |E-mail: h...@smdconsultants.com

Website: www.smdconsultants.com

*[image: cid:image001.jpg@01D1EFDA.EA57D9F0]*

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