OK, I'll start here then...

1. Where are my apps? I released 2 apps yesterday, 1 free (limited,
lite, demo, whatever you call it), and 1 paid. Yesterday both were in
Market. I had a few sales, and about 1500 downloads of the free app.
I talked to Jay @ cyrket.com and he said he can't see the games on his
device and that I probably seem them because the Market client in my
G1 cached it. Guys, do you see "Droid Breakout" or "Droid Breakout
Lite" on his phone (it's important that I get answers from those of
you who haven't downloaded it ever)?

2. Can someone @ Google fix the problem w/ cancels. I had 7 cancels,
all with this message:

"You cancelled this order.
Reason: Other (describe below)
Message sent to customer: Refund requested from phone."

Well, where's the "describe below" message? The customers could have
said something valuable like:

- I thought I was buying a different kind game, sorry
- The game is unstable or slow, etc.
- I played enough for the 24 hours FREE period, thanks Google

3. The Developer Console is OFF by at least 1 hour. I don't understand
how caching works, but Market is not a search engine - we need kind of
real-time or reasonably delayed updates. I have to track both via the
Google checkout account and via the Developer Console to understand
what's happening.

4. Ratings and comments - this is the WORST designed "feature" I've
ever seen in software. EVER.
Users rate the software for the bad experience with Market, e.g. I've got:

"Wudlnt install 4 me" - 1 star
"Cant download" - 1 start
etc., etc.
Is this *my* software's fault?

Re comments - where's the ability for us, developers to reply to
comments? I tried modifying my own comment on the game, keeping it for
about 30-40 minutes, then altering it again to answer another user.

I have even more and more questions, but these above are real
showstoppers. Especially cancels w/o a reason and w/o the ability to
dispute a cancel.

If I don't get answer soon I don't have anything else to do but pull
off the apps because apparently 1) (missing apps) prevents me from
selling the game and I haven't wasted months for nothing.

Cheers

On Sat, Feb 21, 2009 at 5:24 PM, Stoyan Damov <stoyan.da...@gmail.com> wrote:
> Hi there,
>
> Is there a dedicated list for developers who have paid apps in Android
> Market? It would be best if that list has at least 1 *Google* (not
> Android, i.e. I don't need it to be technically savvy) employee able
> to give sensible answers to WTF questions related to the Market and
> paid apps?
>
> Thanks,
> Stoyan
>

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