Hi ,

 

 

*Position Title: Service Now Consultant*

*Location: Reston, VA*

*Duration: 6 months Contract*

 

*Required Skills:*

 

•         8  years’ experience in continuous process improvement 
methodologies including ITIL®, business

•         process re-engineering, and/or quality management initiatives

•         Significant demonstrated experience with ITIL® business process 
reformation, re-engineering, and

•         project management activities, with extensive Service Catalog and 
Service Request experience

•         Expert level experience in Service Now Service Catalog and 
ServiceRequest design and implementation

•         Expert level in Reporting based upon requests

•         Expert level in Service-Now integrations to on-prem application 
including but not limited to SQL and

•         WebServices (REST and SOAP)

•         Expert level experience with workflow creation

•         Experience working with/leading process reformation teams

•         Knack for uncovering and recommending timely and high-impacting 
enhancements to day-to-day

•         processes

•         Desire to develop complex strategies to overcome cultural 
resistance to process-driven change

•         Experience facilitating quality improvement efforts

•         Excellent verbal and written communication skills

•         Excellent leadership and problem-solving skills

•         Experience with Service Now required, experience with Remedy is a 
plus

 

 

 

Thanks and Regards,

 


*Aravind Pothula Sr. Technical Recruiter*

Email: [email protected] <[email protected]>

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