Client: State of North Carolina Job Title: Business Analyst
Location: Raleigh NC C2C Cap Rate: $40 Duration: 12 Months Interview: Phone Visa: No H1Bs *Job Description:* Solution Business Analysis – Our Client is seeking short term staffing resources for an approximate 12 month effort to implement and support the IT Service Management tool, ServiceNow. This project is intended to implement the ServiceNow tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. *Responsibilities:* • Fully understanding and documenting business processes and system integration requirements. • Security protocols for system utilization • Knowledgeable of the current architecture of ServcieNow. • Implementing IT business processes including workflow analysis, workflow diagrams, Managing business analysis work or projects with distinct deliverables to a solution • Identifying and documenting business processes, issues, value levers, metrics, and capabilities • Collecting, organizing, and analyzing data • Completing analysis and documentation of as-is capabilities • Conducting interviews to gather business requirements • Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking • Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc. • Supporting change management and communications programs and activities • Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks Job Description requirements solicitation, documentation, and quality assurance. *Expected Skills:* • Able to work without assistance • Can provide leadership to others • Able to manage highly complex work efforts • May have advanced education • May have extensive industry experience. *Regards* *Shekhar Chaudhary* *Where Commitment Is A Passion* *Lead-Healthcare Resource Executive,TEK Inspirations LLC* *469-242-2490* <469-242-2490> | *[email protected]* <[email protected]> | *14138 Badlands Dr, Frisco, TX 75035* *P* *Let's Go Green... think before you print!* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAGaXMW-ZB1%3DEZf8i_efZeoogExj0CJt7w0KpLesC90Pj%2BSK5HQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
