Hi ,
Hope you are doing great! Please review the following Job Description and share updated resume if you find comfortable for this position... *Role: Technical Support / Desktop Support* *Location : Montvale, NJ* *Duration: 6+ Months * *Job Description* Key words to search in resume Technical Support / Desktop Support Technical/Functional Skills -MUST HAVE SKILLS · Solid Understanding of Microsoft Desktop / Laptop environment [Windows XP, Windows 7 etc.] · Knowledge of Windows environment and basic administration preferred · Automation and Scripting knowledge preferred · Knowledge of Networking, Database, Security will be added advantage · Good understanding of client backup software (e.g., Symantec DLO) and Antivirus software (e.g., Symantec End Point protection) · Good Communication skills · Analytical skills to resolve Complex problems · Basic knowledge of end user application · Presentation skills · ITIL Knowledge (Incident management, Request management, Change Management, Problem management) Roles & Responsibilities · Installation, Configurations and Maintaining OS, Standard and Business Applications · IT Support for Desktop / Laptops, Telephony (Desk phone, Video Conference and Hand held devices) · Build & Maintain Standard operating environment · Manage S/w. Library, License and Inventory list · Provide Incident Management, Request Management and Change Management for Desktop / Laptop Environment as per defined SLAs and KPIs · User and Vendor Co-ordination, Communication · Support for VIP and Home Users · Tape Management · Provide Touch services for Enterprise Services (Server Environment, Data Centre equipments, N/w. Devices etc.) · Manage site specific Documents, Vendor contacts and Escalations, Application Installation Documents · Lead and support IT Support Engineer for local and remote site. Regards, *Aayan Raj* | SYSMIND, LLC [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] *Trainee Recruiter* Phone: 609-897-9670 x 5107 Email: [email protected] Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CA%2Beoea3t_9gZ-t-9y91Z-ympcMmVEHBbNqC3zz1d5d7LiwUerA%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
