*Position: *UCD/UX Designer

*Location: *Malvern PA

*Duration:* Contract
* Type of Hire: *Contract

*Duties and Responsibilities:*

·         As an experience Innovator you will create user-centered design
solutions that emphasize ease of use, employ best-in-class interaction
design, and improve the customer experience. You will work throughout all
phases of the design process such as conceptual design, storyboards,
persona/scenario development, user task/interaction flow diagrams,
information hierarchy, wireframes and prototypes.

·         As a Customer Advocate you will help identify user research needs
and participate in immersive user research, concept testing, and usability
testing. You will help facilitate the discovery process to ensure that both
problem statements and solution ideas are driven from customer insights.
You will continuously seek and integrate user feedback and test results to
optimize solutions.

·         As a Key Influencer you will partner with product, business and
engineering teams to plan and develop effective customer experiences. You
will draw on your mastery of user-centered design methodologies to
influence product teams and arrive at the solution that best meets the
needs of our customers.

·         As a Big-Picture Strategist You will collaborate across multiple
teams to ensure continuity across all customer touch points. You will
integrate multiple considerations including business goals, interaction
best practices, brand standards, and technology constraints.

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