I haven't read through the terms recently, but it seems to me that Google will likely provide that same proof and try to fight the chargeback, but if the chargeback isn't rejected that they'll pass it along to you. That's just a guess on my part, but I believe that PayPal does something similar currently. Otherwise both services would develop a very unhappy developer-merchant base rather quickly.
Raymond Al Sutton wrote: > The shady part is that if the user had bought from the developer > directly (i.e. the developer had a merchant account with a bank which > could process credit cards), the developer has the opportunity to refute > the chargeback and the chargeback may not be processed. > > This is something that happened to one of the companies I'm involved in > recently, and because we were able to provide the proof that the > customer ordered it, and proof that they had not complained to us, the > chargeback was rejected. > > Al. > > Inderjeet Singh wrote: > >> On Wed, Feb 18, 2009 at 10:04 AM, Al Sutton <[email protected] >> <mailto:[email protected]>> wrote: >> >> >> >> >> - "Google is not responsible for billing disputes arising from >> purchases >> >> on Android Market." compared to the dev distribution agreement >> which >> >> says "Products sold for less than $10 may be automatically >> charged back >> >> to the Developer"... so what is it, do Google do auto >> chargebacks or is >> >> it all down to the developer? >> >> >> >> >> > I do not know how it works exactly, but looks like it means that : >> > - from the user point of view, they can't dispute the payment >> directly >> > with google. >> > - But if google is refused a payment (refund required from the bank >> > ?), they will just charge back the developper. >> > >> > >> So isn't that giving Google free reign to do whatever it wants for >> apps >> less than $10 and neither the user nor the developer can object? >> >> >> >> To me that's pretty shady. >> >> >> >> Here is what I understand the situation to be: >> If a buyer calls up their credit-card issuing bank/VISA 20 days after >> purchase and VISA forces a chargeback on the merchant, then that is >> passed along to the developer. Where is the shady part? Did Google >> keep any money in the process? >> >> Inder >> >> >> >> >> > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
