I have the problem too :(
Do I just instruct the users to uninstall and reinstall?
Help!!!

On Mar 1, 8:30 am, wayne mcfadden- Red Droid <[email protected]>
wrote:
> I have this problem too. Hopefully google will fix the problem and
> remove the one star rankings caused by the download issue. This is
> obviosly going to affect everyone who publishes to the marketplace so
> just balance it out.
>
> On Feb 28, 2:39 pm, "[email protected]"
>
> <[email protected]> wrote:
> > I agree that Google needs to fix these bugs. And until they can be
> > fixed, at least let it be known to everyone who has a phone what the
> > problems are.  I'm tired of getting 1 star ratings because my app
> > won't fully delete right away, which is not my problem. I've even gone
> > so far as to say this in my description instead of what my app is
> > about to try and let people know before they download.  I still got an
> > idiot who gave a 1 star because of the deletion problem.
> > Google, please address these issues.
>
> > On Feb 28, 10:21 am, sagesmith <[email protected]> wrote:
>
> > > We think we have figured out a problem with copy protection and how it
> > > relates to upgrades.
>
> > > **THE EXACT SAME CODE GOING FROM A VERSION THAT IS COPY PROTECTED TO A
> > > VERSION THAT IS UN-PROTECTED WILL NOT WORK**
>
> > > We hope to save developers the headache and one-star ratings we have
> > > received due to this issue (as if the one-stars related to the
> > > inability to download!).
>
> > > Google really needs to think about developers and attempt to remove
> > > ratings and comments that are clearly related to their bugs not ours.
> > > Otherwise, I don't think they are taking care of developers or users.
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