Greetings from Canopy One Solutions,


Hope you all are doing well!



Please glance the requirement & respond me back with your finest consultant
Resumes & Contact Details.



*Project Details: *



Role: Liferay Consultant

Location: Carmel, IN

Duration: Long Term

Interview Criteria: Skype & Telephonic

*Note: Need Passport Number.*



*JOB DESCRIPTION - *

Should have very good technical skills and hands on experience in Liferay
to support 8 critical customer facing applications. Perform PROD SUPPORT
(IM, SR and Problem Management), patching and minor technical fixes
Application Lead



*QUALIFICATION: B Sc, BE, MCA      *

*RESPONSIBILITY:*

- Stakeholder Management:

- Communication with Business users related to resolving queries, obtain
clarifications and providing updates

- Setup Business bridge calls to update status of Critical incidents /
Outages

- Follow up with internal and external stakeholders (Customer and Vendor
liaison) to progress tickets to resolution.

*SERVICE MANAGEMENT:*

- Responsible for the project tasks assigned

- Initiate escalation procedure for incidents based on the agreed upon
timelines and tracks it to closure

- Manage queue effectively and allocate tasks to the team based on an
allocation plan.



*Make it a great day*
Thanks & Regards
Aravindkumar Komminenei

[image: cid:[email protected]]

Phone: 703-831-8282 Ext 2532, Fax: 703-439-2550
Email: [email protected]  URL: www.canopyone.com

USA : 4229 Lafayette Center Dr , Suite #1625, Chantilly, VA 20151  || *CANADA:
*Bankers Hall - West Tower, 888 - 3rd Street SW, 10th Floor, Calgary, AB
T2P 5C5*||* *INDIA:*  4th Floor, #7, Techno Enclave, Sector 3, Hyderabad
500081*||*

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