Hallo
Hereby i had shared the job description. Kindly forward the resume to *[email protected] <https://groups.google.com/> or Reach me @ 678-935-7991 * JOB DESCRIPTION: Genesys Developer Location: Conshohocken, PA Long Term Contract Roles & Responsibilities โ - Creating, developing, & deploying routing strategy using IRD - Agent provisioning, Create VQ, VAG, AGRP, VQG. Find and fix agent issue, change the configuration if required - Design, development, & documentation - Working closely with client - Manage client expectation and communication Primary Skill & Experience โ - 6 to 8 years of Genesys Pure Engage (On Premise) Developer with strong understanding of CTI (Computer Telephony Integration), customer contact center environment, Genesys as a middleware component - CTI (Computer Telephony Integration), Genesys Pure Engage (On premise), Genesys Framework, CIM, IVR, E-services, Speech miner - Genesys Certification preferred - Strong experience in Genesys framework version 8.0, 8.1, 8.5 - Experience on Genesys Inbound and Outbound, Deployment and troubleshooting on IRD, T-Server, SIP server and Stat Server - Experience with eServices i.e Email / SMS / Social, GMS and Chat - ยท Experience with Genesys Interaction Workspace/Desktop application development for customizations - Experience in creating, developing, & deploying routing strategy using IRD - Good understanding on Speech miner, GIA, Knowledge, Digital, Verint WFM - Experience in coordinating with different teams and client for technical and functional solution design. - Confidence in a client facing role, ability to manage multiple stakeholders (Onsite and Offshore) - Secondary Skill & Experience โ - Understanding of database, gateways, SBC, network and firewall - Knowledge of GAX, GI2, GA, CME, Pulse *Thanks & Regards* *Vishnu Prabhu* *Lead Recruiter* *Avacend, Inc* *678-935-7991 * *[email protected] <https://groups.google.com/>* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/d6ece9e6-f22f-4fcc-ad7c-97814a77f56fn%40googlegroups.com.
