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*Rate: 50 hr. C2C (Max only RATE)* *Client: Verra Mobility * *Application Specialist C#/.Net* *Role: Application Specialist C#/.Net * Length: 9+ months Location: Mesa, AZ (candidates must be local or open to immediately relocating to Phoenix, position will be primarily remote to begin) Visa: Open Interview process: 2 rounds (phone/video) *Job Description: * • Write complex queries to fulfill advanced data delivery requests (reports, extractions, etc.) • Implement and maintain system monitoring tools, alerting mechanisms, and dashboards • Investigate, diagnose, and resolve issues with applications, databases, interfaces, and reports • Assemble data, ensure accuracy, perform analysis, enhance KPIs, and deliver actionable metrics • Provide timely resolution of requests, tickets, alerts, and alarms per agreed-upon SLA • Identify, test, validate, research, and action break-fix, workarounds, and defect management • Collaborate with internal teams to fully document complex business problems and solutions • Determine the root cause of incidents and make recommendations for prevention in the future • Improve early detection of issues through automation and tool configuration • Review existing support processes for effectiveness; recommend and drive improvements • Collaborate with software teams to prioritize known defects and intermediate workarounds • Train peers on new tools, techniques, lessons learned, and process improvements Qualifications • Experience in fast-paced technical support, data delivery, or help desk environment • Advanced knowledge and scripting capabilities in support of an Oracle PL/SQL environment • Demonstrated experience with data extractions and visualizations (Power BI, SSRS, Tableau, O365) • Ability to provide thought leadership and implementation of tools, workarounds, and solutions • Experience supporting the workflow of applications and data integration (FTP/SFTP, API, REST) • Ability to perform, thoroughly document, and communicate outcomes of root cause analysis • Working knowledge of analytical tools and methodologies for critical thinking and problem solving • Ability to quickly understand the relevance of data to business needs and processes • Experience supporting Microsoft technology stack (C#, ASP.NET, HTML5, etc.) • Working familiarity with monitoring and alerting tools, techniques, and methodologies • Basic understanding of ITIL framework and industry-standard processes • Ability to actively participate in on-call duties and responsibilities *VINEET SHARMA* <https://em-ui.constantcontact.com/em-ui/em/page/em-ui/email>* | Sr Recruiter | 1Point System LLC * *Mobile: (315) 514-3320 *• [email protected] *Desk: (803) 818-3474 Ext: 112* *Gtalk/Skype:* [email protected] *LinkedIn:* linkedin.com/in/vineet-sharma-11043aa4 <https://www.linkedin.com/in/vineet-sharma-11043aa4> • Fax: 803-832-7973 115 Stone Village Drive • Suite C • Fort Mill, SC • 29708 *An E-Verified company | An Equal Opportunity Employer* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAGJ1jhgQq2z-B6n9BKNcq%3D-JVAayeQ1bD%2BnH9m2G0bUaVugAzw%40mail.gmail.com.
