Hello *Associate*,

Hope you are doing well
We have below requirement open. Please send me your genuine candidate on my
email ID  *[email protected] <[email protected]>*


*Position: **Technical Project Manager*
*Location: Whitehouse Station, NJ*
*Type: Contract*
*Rate: $52/hr on C2C All Inclusive*

*Required Skills:*

   -

   Technical Project Manager with 10-12 years of experience.
   -

   Primary skills expected is JAVA
   -

   Handle operational changes and functional enhancement requests.
   Participate in identifying problems and perform root cause analysis.
   -

   Contribute to knowledge base and participate in activities like release
   acceptance and application continuity Support.
   - Stakeholder Management
   - Monitor availability of the applications and notify support team in
   case of exceptions and also provide update to applications owners and
   business    stakeholder on the status and the potential impact
   - Service Management - Manage tickets and tasks escalated by the Level 1
   team
   - Service Operations analyst and also handle Customer requests assigned
   by the Lead
   - Escalate tickets that require external intervention
   - Alert Leads for tickets where there can be a potential SLA breach
   - Ensure quality of deliverables through self-review
   - Provide inputs to task estimation
   - Service Tracking
   - Provide daily status updates on tasks assigned
   - Lead Ensure incidentent
   - Operational change requests and enhancements are handled within the
   agreed targets
   - Ensure assigned tasks are completed within targets

*Thanks & Regards*

*Mohammed Ifthekharuddin*

 Tel: 703-831-8282 Ext 223 Cell: 323-825-5662
  Email: [email protected]  Web: www.canopyone.com
<http://canopyone.com/>

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