Hi, Hope you are doing great, Myself,* Sudhakar* from R2 Technologies, We have a requirement for *Incident Manager* at *Atlanta, GA*. Please review the Job description below and if you’d like to pursue this, please include a word copy of your latest resume along with a daytime phone number and rate in your response. You can also reach me at *470-447-0331* Drop the suitable profiles on *[email protected]* <[email protected]>.
*Job Title: Incident Manager* *Location: Atlanta, GA* *Duration: 12 Months* *Job Description* · Experience in Leading, driving, facilitating, and chairing all investigation activities, meetings, and conference calls · Ability in prioritizing the incidents according to their urgency and influence on the business · Knowledge in responding to a reported service incident, identifying the cause, and initiating the incident management process. · Experience in leveraging technology to issue all communications and providing key updates to stakeholder management · Performing timely functional and hierarchical escalation · Being accountable for resolving the outage via workaround or permanent fix · Ability to Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution · Continually maintaining and developing tools and resources to manage major incidents effectively · Overseeing the incident management process and team members involved in resolving the incident. · Experience in supporting and nurturing process improvements and knowledge base improvements · Strong knowledge of IT service management software including ITIL · Excellent communication, Strong problem solving, analytical, and time management skills. · Flexible enough to work 24/7 shifts-based model. *Thanks and Regards . . . .* ? *Sudhakar.Muchumari* *R2 Technologies* Certified Minority Business Enterprise (MBE) 6515, Shiloh Rd Unit 110, Alpharetta, GA - 30005 Direct: 470-447-0331 Desk: 470-242-7618*304 Email: [email protected] Visit Us:*www.r2techcorp.com <http://www.r2techcorp.com>* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAGxT0BS2e9jmXWTkWoz%3D-yyye-DTD_dva1ut%2BoUs2FJgtM%2Bxqw%40mail.gmail.com.
