Hello ,
Greetings of the day!!! I would like to speak with you regarding a job opportunity with my client. Please find the job description below, if interested, please share me your updated profile along with the best number and time to speak with you. * (* [email protected]*)* JD as follows, *Servicenow Analyst - Field Service* *Raleigh, NC* *Need ServiceNow Field Service Management experience.* *Requirements: *· Strong knowledge and experience in ServiceNow implementation · Experienced or Certified ServiceNow System Administrator · Knowledge of ServiceNow Customer Service Management implementation and Field Service Management implementation is a plus · Knowledge of Splunk is a plus · Participation in an on-call rotation model to provide 24x7 coverage · Excellent communication, organization and interpersonal skills · Strong problem solving and analytical skills · Ability to prioritize and execute tasks · Ability to work independently to complete tasks · Strong knowledge of software development methodologies · Experience with ITIL Processes and Tools a plus · Bachelor’s degree in Computer Science or related field is preferred *Responsibilities *· Provide production support for the ServiceNow Field Service Management application through troubleshooting, problem analysis, problem management and resolution to correct issues · Monitor, maintain and improve the health and stability of the ServiceNow FSM application · Troubleshooting application, system and performance issues, and working with SAAS support ServiceNow as needed, to resolve Incidents and Service Requests within SLAs · Working with integrating legacy systems (including 3rd party supported) to resolve any integration issues · Monitoring scheduled jobs/dependencies and job failure alerts to ensure timely error handling · Supporting custom and standard reports being used within ServiceNow · Applying code and/or data fixes as needed to resolve Incidents · Supporting and maintaining the ServiceNow mobile functionality · Working with Enterprise Mobility Management team to test and deploy any upgrades/patches for mobile functionality via apk files · End to end Triage support including coordinating with integrating applications and ensuring successful -- Thanks & Regards, *Srikanth | *Technical Recruiter HCL Global Systems, Inc. Email ID: [email protected] Certified Minority Business Enterprise (MBE) -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAED9fV46Sat2DpCm5GL9D-joK%3D09iSkofJ-n7M0ccMcyLqa5Yw%40mail.gmail.com.
