Hi,

Hope you are doing great,
Myself,* Sudhakar* from *Abridge Info Systems Inc*, We have a requirement
for *Release Manager* at *Chelsea, MA – Remote to start*. Please review the
Job description below and if you’d like to pursue this, please include a
word copy of your latest resume along with a daytime phone number and rate
in your response.  Drop the suitable profiles on *sudha...@abridgeinfo.com
<sudha...@abridgeinfo.com>*







*Job Title: Release Manager*

*Location: Chelsea, MA – Remote to start*

*Duration:12 months+*






* Position Summary:*
The Executive Office of Technology Services and Security is seeking a
Release Manager to join our IT Service Management organization.  The
Release Manager will own the Release Management lifecycle which includes
planning, scheduling, coordinating and the management of releases across
the Enterprise. With a focus on coordinating various aspects of production
and projects into a single integrated process framework, the Release
Manager will be responsible for ensuring that resources, timelines and the
overall quality of the process are all considered and accounted for.
*This individual must have in-depth knowledge and hands-on experience (3-5
years) developing and establishing  Release Management procedures and
processes in an enterprise environment.*

* Position Responsibilities (including but not limited to):*

   - Establish Release Management procedures and processes for EOTSS
   - Oversee release management process for EOTSS
   - Collaborate and communicate with development managers, project
   managers, Change Management, and other Commonwealth and EOTSS teams.
   - Review incoming Release Management requests for completeness.
   - Define, create, and maintain knowledge documents pertaining to Release
   Management  delivery plans.
   - Identify and manage risks and resolve issues that affect release
   scope, schedule, and quality.
   - Develop common strategies for release governance.
   - Develop and update clearly defined Release Management process
   documents, KPIs, training material and knowledge articles
   - Provide training of the Release management process to others
   - Facilitate cross functional communication.
   - Monitor delivery plans and associated tasks through ServiceNow
   reporting and dashboards.
   - Provide Release Management reporting and updates to EOTSS senior
   management.
   - Manage, publish, and track a release calendar .
   - Measure release cadence and effectiveness to improve and increase
   effectiveness through use of release related performance indicators (KPIs).
   - Create common standards for release formats, release playbooks and
   release decision making.
   - Forecast demand for release resources and identify opportunities for
   greater efficiency
   *Preferred Qualifications:*
   - 3-5 years in-depth experience developing Release Management procedures
   and processes in an enterprise environment
   - Highly organized with a thoughtful, methodical approach but without
   being handcuffed by process or unduly slow and bureaucratic.
   - Bachelor's degree in computer science or information technology or
   equivalent experience
   - Strong creative, communication, and collaboration skills
   - Demonstrates an excellent level of written and verbal communication
   skills
   - Must be a passionate team player
   - Interpersonal skills such as facilitation, negotiation and working
   with a variety of internal stakeholders.
   - Ability to handle multiple projects in a fast-paced environment
   - Ability to be flexible, adaptable and learn new concepts quickly
   - Experience building delivery templates and methodology
   - Application implementation experience
   - Experience with one or more of the following preferred:
   technology/software/SAAS concepts, custom software development processes
   and methodologies (including running Agile projects), technology project
   management and governance
   - ServiceNow and MS O365 experience preferred
   - ITIL V3/V4 certification



*Thanks and Regards . . . .* ?

*Sudhakar.Muchumari*

Abridge Info Systems Inc

Massachusetts MBE Certified Company

Address: 1 Courthouse ln, Suite 8, Chelmsford, MA 01824-1734

E-mail: sudha...@abridgeinfo.com | Web: http://www.abridgeinfo.com

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