*IT Support - Sr Analyst* *6 months*
*Remote work (Pittsburgh**, PA)* · Minimum 5 years of Oracle database · Strong and hands-on in SQL experience with writing queries independently. · Must have Healthcare experience · Must have Production support experience and able to research/debug production issues · Problem solver who can use and analyze log files with good troubleshooting skills · Good to have Salesforce lighting (service module) experience · Good to have AWS Cloud knowledge · Good to have Java development knowledge · Good Communication skills Responsibility: Work on incidents assigned Work on application quality controls (QI) per SOP Proactively monitor and manage incidents and service requests assigned to meet targets for backlog and aging. Write SQL queries to research the issue and determine the impact list. Improve and or create documentation on known errors Perform root cause analysis (RCA) for reoccurring issues Provide value adds and ideas to improve/enhance the system Communicate with client to update on incidents as well as status to stakeholders -- *Thanks & Regards,* *Shankar | Sr. Technical Recruiter * *Email: **[email protected]* <[email protected]> *Work: 281-823-9222 Ext 517 | Direct*: *409-404-0333* 11271 Richmond ave,Suit #107,#108,Houston,TX-77082 [image: unnamed] 3S Business Corporation www.3sbc.com <http://www.dwlabs.com/> An E-Verified Company *****Best way to reach me through email***** -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAMiPCQmErfPNtqL%3DYUaECypok5WPP--vJzeFKktdhg5h6qk7%2BQ%40mail.gmail.com.
