*Please respond to *akashi.sha...@harveynash.com
Job Title : *Product Owner with Airlines industry experience* *Location : Prefer Chicago IL , but candidates can work at the Houston TX facility (Hybrid role - 1 /2 days onsite/week)* *Duration : 6 months with possible extensions* *Summary* · As a Product Owner, your mission is to improve the customer and employee experience while delivering innovative solutions through technology and process enhancements in the Customer Contact Centres. You will work with cross-functional, motivated teams on highly visible and valuable projects. · Serve as thought leader for business processes, developing forward-thinking functionality that promote efficiency and productivity. · Function as a product owner for Customer Contact Center products. · Develop and maintain subject matter expertise in all product aspects including policies and procedures, NPS, and optimization initiatives. Understand the current business processes and define future state process. . Required skills · *BS/BA degree required* · *2-4 years of product owner experience.* · *Understanding of business analysis or industrial engineering or information technology-related fields* · Experience creating and writing detailed business requirements · *Airlines industry/Agent booking platform experience* · Strong working knowledge of customer and employee service flows · Strong project management and problem resolution skills · Ability to grow as a subject matter expert · Competency in Microsoft applications including Word, Excel, and Outlook. Akashi Sharma Sr. IT Recruiter Harvey Nash *US Market* *314 529 1006* <314%20529%201006> *www.harveynashusa.com* <https://www.harveynashusa.com/> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAHKwTSKFodS8gkcUfQMShzACwSbHDEiLQXLyj1p-gNox24BUBw%40mail.gmail.com.
