Hello ,
Please have a look at the job description and do let me know your interest
for the same.
*Job Title: ServiceNow Administrator*
*Location – Remote *
*Duration: 12 Months Contract Job *
*Note= Remote *
The client is seeking a qualified candidate for the temporary
contractor staffing position of ServiceNow Administrator biased in Atlanta,
Georgia.
*Key Responsibilities*
• Assists in developing standard IT configuration and asset
management methodology
• Develop CMDB policy, processes, and knowledge base
• Conduct reporting on configuration audits and reconciliation
• Maintains CIs to ensure CMDB accuracy and completeness
• Drives visibility on process adherence and compliance
improvement opportunities
• Works with other ITSM processes to understand new requirements
and identify how Configuration management can support or replace
• Support and administer the tool for configuration and asset
management, ServiceNow Discovery, and additional applications or modules as
assigned
• Conduct discovery workshops to uncover and consolidate
disparate data sources while managing the expected business outcomes, use
cases, the ServiceNow Common Service Data Model (CSDM), and platform
governance
• Create and document requirements for efficient process design
that includes self-service options with limited manual effort
• Manage the operational integration and centralization of IT
Asset Management processes, such as requests and procurement, reports and
dashboards, data accuracy/integrity, and extending the scope of Asset
Management
• Demonstrate experience in implementing and managing ServiceNow
CMDB, CSDM, Hardware and Software Asset Management processes, procedures,
and governance
• Draft technical process documentation
*Requirements*
• 5+ years of recent ServiceNow experience with diverse hands-on
work experience administering in core platform support and development
activities.
• In-Depth Knowledge of Technical Implementation of various
ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD etc.)
• Certification in ServiceNow system administration is highly
desirable; ITIL Foundation certified, or related experience preferred
• Strong verbal/written communication, problem solving,
analytical and independent judgment skills to support an environment driven
by customer service and teamwork
*Education and Certifications*
• Bachelor’s degree in computer science or related field OR an
Associate degree in Computer Science or related field with relevant work
experience
• ITIL Foundation & ServiceNow Administration Certification
preferred
*Best regards,*
*Naresh*
*P: 737-205-1512*
*E: [email protected] <[email protected]>*
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