Greetings,

My Name is Rajesh and I am a Technical Recruiter at CNET Global Solutions,
Inc. CNET is a Global IT Services and Solutions company headquartered in
Richardson, TX. We have an excellent job opportunity with one of our client.



*Please share profiles to  **raje...@cnet-global.com
<hasan...@cnet-global.com>*



*Title: Production Support (On Site -) - Need Locals **(No H1B/OPT)*

*Location: Charlotte, NC/Dallas, TX/Chicago, IL*

*Duration: 12 Months*

*Need Locals*



*Job Description**:*



*Top skills: *

·         SQL, Remedy or ServiceNow, Basic Linux, Unix, and excel
knowledge. Communication must be strong.

·         They need a driven self-starter with good problem-solving skills.



*Job Description: *



·         The Incident and Problem Services (IPS) Lead will manage a global
horizontal services team providing problem management execution, incident &
problem governance, thematic analysis and reporting for the Global Banking
and Markets Technology (GBAMT) organization. Key responsibilities are:
defining/refining strategic direction, process and procedures, team
development, staffing, organization health, financials and program
execution. The individual will represent GBAMT Application Production
Services (Client) in Enterprise Incident and Problem Routines, audit
activities and cross line of business initiatives on Problem Management.
The role requires strong partnership with Client, Development and TI
leaders to be successful.

·         Required:

·         +5 years of performing Problem Management.

·         +5 years of providing Application Production Support.



*Tools: *

·         Tomcat, Apache, Windows, SQL, Excel, Linux, and Remedy or
ServiceNow.



*Optional:*

·         ITIL Certified.

·         +5 years of performing Incident Management.



*Qualifications Must Have:*



·         Technical Production Incident Management.

·         Production Problem Management.

·         SDLC knowledge.



Also, please take a few minutes to answer some of the questions below as
they will help me qualify your candidature



*Full Name: *

*Phone: *

*Email: *

*Current Location: *

*Availability: *

*Visa Status: *

*Relocation: *

*Rate: *

*Skype ID:*

*LinkedIn:*

*Last 5 digits of SSN:*

*SSN Issue Date: *

*Passport No:*

*H1B Expiry Date: *

*DOB: *

*Bachelor’s Degree (B. Tech):                                  *

*University:                            *

*Year of Passing:*

*Master’s degree:                                  *

*University:                            *

*Year of Passing:      *

*Interview Process:*

*In Which month and year, you came to USA on which visa:*

*Employer Details:          *


Two References from recent Project:



Full Name:

Official Email:

Designation:

phone:



Full Name:

Official Email:

Designation:

phone:



*Thanks & Regards, *



*Rajesh Mudragada*

*CNET Global Solutions, Inc* <http://www.cnet-global.com/>

*Certified Minority Business Enterprise (MBE)*

*2600 N Central Expressway, Suite 650 *

*Richardson, Texas 75080*
*Phone: 972-895-5005 *


*Fax: 972-692-8828 Email: **raje...@cnet-global.com*
<hasan...@cnet-global.com>

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