Hello Dave/Al/ Everyone, Thanks for taking the time to answer my questions. If anyone actually knows about how I should deal with situation please respond to me off list.
No one else found it funny that T-mobile said the issues of the device were BECAUSE it was open source!? I just about had a laughing fit. xD Thanks, Joe On Mar 12, 3:10 am, Al Sutton <a...@funkyandroid.com> wrote: > I think 1 is best answered by a lawyer. > > As for 2; Google works with the providers, but what the providers ship > is the providers decision and not Googles. > > Al. > > > > Joseph G wrote: > > Hello, > > > I am having an issue that looks to be a bug on my Tmobile G1, but T- > > mobile isn't helping me resolve or expedite it. The bug details are > > listed here:http://code.google.com/p/android/issues/detail?id=2083. > > > T-mobile claims that I have the responsibility to troubleshoot Android > > and file bugs for a phone they "support" and run on their network. > > Humorously enough I went to the Better Business Bureau and so they > > finally got back to me after 5 separate calls to support. They claim > > 2 things that I am wondering about... > > > 1. Do providers have responsiblity for interfacing with you the > > Android team in submitting bugs on behalf of their supported > > consumers? Or does the consumer? > > > 2. Do you have a team within the Android group at Google that works > > with the provider networks? > > > BTW, the particular "senior" customer service manager I spoke with > > said that the issue related to the fact that Android was open source. > > Being a user, supporter and advocate of FOSS I had to stop and laugh. > > xD I asked him what that had to do with it and I got no response. > > -- > > * Written an Android App? - List it athttp://andappstore.com/* > > ====== > Funky Android Limited is registered in England & Wales with the > company number 6741909. The registered head office is Kemp House, > 152-160 City Road, London, EC1V 2NX, UK. > > The views expressed in this email are those of the author and not > necessarily those of Funky Android Limited, it's associates, or it's > subsidiaries. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---