I noticed a drop as well (at least 10%) but ... the ACTIVE / TOTAL ratio is
now actually accurate as far as I can tell.

Maybe they just adjusted their stats to only count ACTIVE once the user has
exceeded their refund window and can no longer get a refund?

If you have a large volume of sales on a daily basis this would explain your
totals continuing to increase (and therefore your percentage decreases) but
the active count stays put until the sales are finalized.

Of course, this is just guessing. It would definitely be nice to have an
official word from the Goog.

-------------------------------------------------------------------------------------------------
TreKing - Chicago transit tracking app for Android-powered devices
http://sites.google.com/site/rezmobileapps/treking


On Mon, Dec 21, 2009 at 8:32 AM, Greg Donald <gdon...@gmail.com> wrote:

> On Mon, Dec 21, 2009 at 8:16 AM, Justin Giles <jtgi...@gmail.com> wrote:
> > Well, after the update over night my active installs didn't decrease at
> > least.  I'm still missing 15% from what I had 3 days ago (and averaged
> over
> > a month prior).
>
> At this rate I'll have a zero retention rate in a week, including all
> the buyers.  I find it really difficult to believe everyone who ever
> bought my app is now suddenly choosing to uninstall it, at a steady
> rate of a few percent per day.
>
> Is anyone at Google looking into this?
>
>
> --
> Greg Donald
> http://destiney.com/
>
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