Greetings, I'm sorry if this issue has been covered; I could not find a topic having the answers I seek.
We while back, we were able to click the "Refund some money" button and select an amount to refund to a customer. Eventually that feature was changed, and now we can only refund the entire purchase price. Nonetheless, there are two options for completed purchases: 1) Cancel the order 2) Refund some money We have used the Cancel option for users who had issues with our software or otherwise didn't want it any longer (but after the usual 24 hour return period). We have used the Refund option to give money back to purchasers who we wish to have a free copy. By all indications in Google Checkout, a person who has been Refunded still shows a completed purchase and should still be an authorized owner of the application. However, this is not what we are observing. If we refund money to someone, and that person uninstalls and re-installs, they are charged again. This effectively makes the Refund button do the same thing as the Cancel button. So, I have two questions: 1) Does anybody know if this issue I describe is the intended behavior, and if not, if it is known and/or being fixed? 2) Does anybody know why we can no longer give partial refunds? Thank you to anybody with insight on these issues. Warm regards, Scott SoftwareForMe.com -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
