As I understand charge backs you can contest them, but with the Google 
T&Cs developers don't get the chance.

I can see this and the 48 hour refund rule potentially doing a lot of 
damage to developers who want to release simple fun apps in the sub $10 
price range, which, in the end, will do more harm to Android adoption 
than good.

Al.

Shane Isbell wrote:
>
>
> On Wed, Feb 11, 2009 at 6:58 AM, Al Sutton <[email protected] 
> <mailto:[email protected]>> wrote:
>
>
>     On top of the 48 hour refund period I've just noticed the following in
>     section 3.5 of the developer distribution agreement
>     (http://www.android.com/us/developer-distribution-agreement.html);
>
>     "...billing disputes received by Payment Processor for Products
>     sold for
>     less than $10 may be automatically charged back to the Developer, in
>     addition to any handling fees charged by the Payment Processor..."
>
> I'd be interested in what the handling fees are. If the user calls 
> Google support (or whoever handles this), and they issue a refund, 
> likely the fees will be less than $1. If the user calls their credit 
> card company and does a charge back, it will be $10 according to the 
> T&C. The difficultly here is that if a developer get's $1 for their 
> app, then a chargeback, they owe $9+ dollars. If they get a lot of 
> these, the developer is going to take a big hit. I'd also be 
> interested in whether Google's 30% transaction fee is also refunded or 
> kept in pocket
>
> I'm not sure of Google's policy. At SlideME we have the same problem, 
> and will pass back these costs to the developer, but we also have 
> policies in place to limit this type of abuse, as well as general 
> fraud detection.
>
> Shane
>  
>
>
> >


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