Hi JBQ,

Take a look at [1] and [2].

[1] 
http://www.google.com/support/forum/p/Android+Market/thread?tid=40dc07e3a35208c1&hl=en
[2] 
http://www.google.com/support/androidmarket/bin/search.py?hl=en&forum=1&query=download+issue+more:forum

So it appears there *are* men at Google!

Thanks

On Tue, Mar 10, 2009 at 3:56 PM, Jean-Baptiste Queru <[email protected]> wrote:
>
> In cases of hanging "downloads", do you know whether the users are
> seeing an actual download icon in the notification bar (it looks like
> an arrow pointing down)?
>
> Longer explanation: There are two phases in a "download", one where
> the Market uses its own protocols to retrieve the download URI, and
> one where the Market instructs my code, the Android Download Manager,
> to get the actual bits using the Android HTTP stack. My code displays
> the download icon, and whether that icon is present or not is a good
> hint to know whether the problem is with Market retrieving the
> download URI or whether it's in my code failing to download the data
> (which could also technically be an issue with the underlying network
> stack, though that should be rare).
>
> JBQ
>
> On Tue, Mar 10, 2009 at 6:45 AM, Stoyan Damov <[email protected]> wrote:
>>
>> Hi Android engineers,
>>
>> It's been weeks since we, developers, and many users, started ranting
>> about the bugs in the Android Market application, namely:
>>
>> 1. Hanging downloads
>> 2. Hanging installs
>> 3. The DREADED "Force Close" after an application update.
>>
>> Many of us have received low ratings (especially 1 star ratings)
>> because of the aforementioned issues.
>> I took the time to review more than 100 applications, all in different
>> categories, and most of them sacrificed some of the RIDICULOUS 325
>> characters[1] description in explaining to users that 1, 2, and 3 are
>> actually not their fault but yours (Google's), and setting up websites
>> for alternative downloads.
>>
>> All of the problems above are intermittent and are thus hard to
>> reproduce and we understand that.
>> What we don't understand is how much more will we have to listen to
>> the sound of silence.
>> Is there an Android engineer, man enough (or woman enough) to stand up
>> and say *anything* about these issues, whether they are acknowledged,
>> or being reviewed, or someone is working on them, or whether and when
>> there's a planned deadline on fixing any of them? Also, is Google
>> going to stand up and say "we fucked up, it wasn't the devs fault, but
>> now everything's back to normal, sorry for the inconvenience"
>>
>> So far, it appears that you are HIDING, and I can't stress enough how
>> much I hope that's not true, and that the reason for the silence is
>> that you're actually extremely busy busting your @$$3$ working on
>> fixes.
>>
>> Thanks
>>
>> >
>>
>
>
>
> --
> Jean-Baptiste M. "JBQ" Queru
> Android Engineer, Google.
>
> Questions sent directly to me that have no reason for being private
> will likely get ignored or forwarded to a public forum with no further
> warning.
>
> >
>

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