Mike, Sorry, for the inconvenience. I will forward your this customer feedback to the division who was responsible for Google IO event to offer a better experience the next time.
-- Roman Baumgaertner Sr. SW Engineer-OSDC ·T· · ·Mobile· stick together The views, opinions and statements in this email are those of the author solely in their individual capacity, and do not necessarily represent those of T-Mobile USA, Inc. On Jul 13, 7:59 am, Mike Wolfson <[email protected]> wrote: > Roman, > > With all due respect, how time consuming is it to send a mass SMS to > each of the 3000 phones (clearly TMobile knew each of the numbers). > > I am not complaining that the SIM expired. I was expecting this. In > fact, it lasted a little longer than 30 days for me, which was a > bonus. > > I will look into the Flex Pay option, but likely, will just wait until > the next Android phone with a keyboard comes out, and upgrade my phone > then. I appreciate you letting us know about our options > nonetheless. It isn't clear to me that FlexPay has the option for any > sort of Data plan (it looks like it is just voice and messaging), > which is very important to me. > > At any rate, thanks for the additional info. > > Mike > > On Jul 12, 9:51 am, Roman <[email protected]> wrote: > > > T-Mobile is also offering a so called FlexPay plan with no annual > > contract. > > > Check out the official T-Mobile website for more information about > > this. > > > By the way also my TMobile SIM card which came with the Magic device > > got disconnected after 30 days. As already people mentioned here, a > > lot of Magics were sold including the SIM card on ebay or other > > channels. Trying to contact each of the new Magic owners would have > > been very time consuming for T-Mobile (over 3000 user). Furthermore, > > the 30 day usage was for free and it was announced that the service > > will be disconnected after 30 days. > > > -- > > Roman Baumgaertner > > Sr. SW Engineer-OSDC > > ·T· · ·Mobile· stick together > > The views, opinions and statements in this email are those of the > > author solely in their individual capacity, and do not necessarily > > represent those of T-Mobile USA, Inc. > > > On Jul 11, 5:59 pm, Mike Wolfson <[email protected]> wrote: > > > > My SIM went dead sometime this week. > > > > I am disappointed that TMobile didn't proactively contact me (they > > > obviously have the number, and could have just sent me an SMS). You > > > think that an enterprising salesperson could have signed a lot of new > > > accounts, if they took the time to contact Google IO Magic owners. > > > > I would have considered looking into a data only plan (if such a thing > > > exists), but decided just not to use the phone. > > > > I already have a G1 (which I prefer for the keyboard), so decided to > > > sell the phone. I figure I will just save the money and apply it to > > > my purchase of the next great Android phone (whatever and whenever > > > that may be). > > > > On Jul 8, 5:22 pm, DT <[email protected]> wrote: > > > > > My SIM just stopped working today too. I talked to t-mobile and they > > > > claimed if I wanted to sign up for service I needed to sign a 24 month > > > > contract, even though I (obviously) already have my own phone. Is this > > > > consistent with what others have been told? > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
