On Jul 19, 12:02 pm, "Maps.Huge.Info (Maps API Guru)"
<[email protected]> wrote:
>
> "You can issue messages to a user but you can't make them read."
>
> -John Coryat
>

My experience has mirrored John's, both on Android and Windows Mobile.
For the most part, those users aren't contacting me, though, just
leaving negative comments.

I will mention that both IPhone and Windows Mobile have visible
indications of a menu on the screen, where in Android it's very
invisible till you find it (I don't know about Blackberry). So there
could be people who have experience with smartphones, just different
ones. Still, when they can't find the menu for the life of them, you
wonder if you got to be the very first app on their phone - or they
can't find menus in any of the others, including the system apps.

As I refine it, I'm seeing more of a trend to short prompts rather
than help.  Unfortunately, that means more tight integration with
development - you are changing the workflow and adding dialogs just to
explain more things as they happen. You can't just hire someone to
write some html pages and throw them in.

As an example, a user has to make at least one choice, preferably two,
to get going on my app. I've tried prompting him to go to the menu and
make the choice. More desperate, I instead prompt and then show the
dialog for the choice. I'm sure in the next wave, I'll get complaints
that they can't change the choice, because they still haven't found
the menu.

Nathan

-- 
You received this message because you are subscribed to the Google Groups 
"Android Discuss" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/android-discuss?hl=en.

Reply via email to