On Aug 24, 1:21 am, Tim Mensch <[email protected]> wrote:
> Surprised I didn't see this link here first:
>
> http://www.theregister.co.uk/2011/08/23/google_forums/
>
> A choice quote:
>
>     "We feel that one-on-one support is best for the types of threads
>     that have historically been posted to this forum by app developers,"
>     says the company's posting
>     
> <http://www.google.com/support/forum/p/Android+Market/thread?tid=296b9...>,
>     which also explaining that ongoing issues will remain open until
>     solved, but new problems should be raised directly with Google.
>

I noticed the post itself but I didn't think it worth posting about
here.

> Maybe they HAVE been listening to the rants here, and we're going to see
> some positive progress with developer support?
>

That could happen but I am doubtful. The "one on one" support they are
touting has existed for a long time and has never felt one on one to
me. The last question I asked them never elicited a response of any
kind. Usually it gets a thanks for saying that , we will ask for more
info if we need it type response. The forum wasn't good for getting
information from Google (obviously) but it was great for letting you
know if the problem was widespread or just limited to your account. I
guess too many stories of discontented developers were making it into
the Android news sites and somehow they think this is an awesome
approach to fixing the issue.

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