On Dec 31, 10:59 am, John Coryat <cor...@gmail.com> wrote:
> > Use the app itself as a vehicle to deliver messages to your users.
>
> That's all fine and good for people who already have your app but those
> that are "shopping" won't see it unless they've already dismissed the
> negative comment.
>

True, but the idea has merit nonetheless.

You are focusing on those users you *can* communicate with. It may
even include the complainer if he hasn't uninstalled. These are people
who are more likely to respond or comment in a reasonable way.

I would like to do more communication through the app, not so much for
comments, but to get the word out to those who don't opt in to the
newsletter.

Case in point, last month a third party server stopped working for my
app, because it was bought up by a competitor who sabotaged it in
order to run me out of business.

All the users need to do is switch some settings, update the app, or
usually both. That is on my helpdesk, on the app description, in the
opening screen of the app, and covered adequately in my newsletters.
But a month later, there are still people who haven't got the
message.

Nathan

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