PLEASE SHARE PROFILES AT *[email protected]*
<[email protected]>



Hi   ,

Hope you are doing great !!



We have a position for* ServiceNow Scrum Master || Chicago, IL.*



I have listed out the job description below. Kindly go through the JD and
confirm me your interest.



*Role*:  Servicenow Scrum Master

*Location*: Chicago, IL

*Duration: **Contract*





Experience: 10+ years in IT with 4+ years of ServiceNow relevant experience



Job Description:

·         Serve as a scrum master to the agile team responsible for
delivering solutions

·         Build the next generation employee experiences using ServiceNow
platform to drive self-service

·         Work closely with various business organizations in understanding
the current state processes, potential improvements and enhancement
opportunities.

·         Work on advanced business systems projects and is responsible for
the complex analysis and requirements definition for applications and
integrations that automate business processes

·         Has a thorough understanding of the business functions for which
applications are used, works with Business and IT cross functional teams to
identify and resolve business systems problems, and consults with various
users to identify potential improvements

·         Act as a liaison between Technical team, Functional team, and
Business Functions to drive self-service adoption

·         Facilitate requirements gathering and process workshops

·         Perform gap analysis ‘as is’ vs. ‘to be’

·         Document functional business requirements, process flow diagrams,
and business cases

·         Key contributor in multi-functional teams, BRD review,
development plans, and roadmap development

·         Write and review QA and UAT test scripts

·         Manage UAT with end users including coordination and user
acceptance signoff

·         Experience with Agile software delivery methodology



Technical Expertise :

·         Lead cross functional teams for companywide strategic initiatives

·         Experience serving as a scrum master with strong skills managing
a backlog and driving sprints

·         Strong knowledge and experience of ServiceNow platform a plus

·         Strong knowledge of integration to external systems

·         Experience performing detailed gap analysis, and preparing as-is
& to-be process documentation

·         Ability to work on complex issues where analysis of situations or
data requires an in-depth evaluation and may require collaboration across
multiple functional/technical teams

·         Ability to communicate in a clear and concise professional
manner, tailored to the appropriate audience; including both verbal and
written communications

·         Strong technical background, analytical, and problem-solving
skills

·         Experience preparing end-user documentation and conducting
end-user training

·         Must possess strong communication and interpersonal skills

·         Bachelor's degree and/or an education/work experience
equivalent. Advanced degree would be a plus

·         Experience in deploying projects using Agile general principles
of satisfying the client and continually develop software.

·         Business analysis, Gap analysis on ITSM Tools (ServiceNow is a
must)

·         Strong knowledge on ITIL process methodologies

·         Well-versed in SDLC methodologies: Agile, Waterfall

·         Strong knowledge of web technologies: HTML, XML, JavaScript,
Glide Objects

·         Amazing ability to perform: Requirements gathering, Process
mapping via ITIL, Business process reengineering

·         Strong Understanding of Change & Release management

·         Expertise in developing: Solutions & Proposals

·         Strong communication skills & able manage communication with
customer & offshore teams













Thanks and Regards,

Varun Jain

Diverse Lynx LLC



Note : If I missed your call then drop me a mail . ( best way to reach me
is via mail  )

Phone: 732-452-1006  ext 288

Direct Number: 256-602-1036

Email – *[email protected]* <[email protected]>

*LinkedIn -  *https://www.linkedin.com/in/varun-jain-928487b9/\
<https://www.linkedin.com/in/varun-jain-928487b9/>

Gtalk – [email protected]



Diverse Lynx LLC |300 Alexander Park|Suite #200|Princeton , NJ 08540



“For our open jobs please visit Diverselynx Jobs
<http://jobs.diverselynx.com/candidates/myjobs/searchjobsdone.jsp?a=9xjdnw687b7a7nvvdyut936kpjlgy0023blrozaecads0pdnwppcswnaaku8ji2g>
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