Hi,
Hope your are doing good. Please share me profiles to [email protected] <[email protected]> *ServiceNow Field Service Management* *Raleigh, NC* *6+ Months* *Job Description :* • Provide production support for the *ServiceNow Field Service Management* application through troubleshooting, problem analysis, problem management and resolution to correct issues • Monitor, maintain and improve the health and stability of the ServiceNow FSM application • Troubleshooting application, system and performance issues, and working with SAAS support ServiceNow as needed, to resolve Incidents and Service Requests within SLAs • Working with integrating legacy systems (including 3rd party supported) to resolve any integration issues • Monitoring scheduled jobs/dependencies and job failure alerts to ensure timely error handling • Supporting custom and standard reports being used within ServiceNow • Applying code and/or data fixes as needed to resolve Incidents • Supporting and maintaining the ServiceNow mobile functionality • Working with Enterprise Mobility Management team to test and deploy any upgrades/patches for mobile functionality via apk files • End to end Triage support including coordinating with integrating applications and ensuring successful and timely issue resolution • Maintaining and monitoring Java applications on MID servers • Providing ServiceNow System Admin support • Access provisioning for users • Supporting and deploying upgrades to the ServiceNow platform/instance • Developing and deploying minor enhancements requests from customers • Creating and maintaining Splunk dashboards and queries to assist in identifying and diagnosing application problems • Ensuring application uptime by monitoring production application • Ensuring Legal/Regulatory compliance processes are adhered to and provide support for any audit requirements. · *Position Requirements :* • Strong knowledge and experience in *ServiceNow implementation* • Experienced or Certified ServiceNow System Administrator · Knowledge of ServiceNow Customer Service Management implementation and Field Service Management implementation is a plus • Knowledge of Splunk is a plus • Participation in an on-call rotation model to provide 24x7 coverage • Excellent communication, organization and interpersonal skills • Strong problem solving and analytical skills • Ability to prioritize and execute tasks • Ability to work independently to complete tasks • Strong knowledge of software development methodologies • Experience with ITIL Processes and Tools a plus • Bachelor’s degree in Computer Science or related field is preferred. Regards, *Md.Khazababu* Recruiter 3*S* Business Corporation Inc(*3SBC*) P: 281-823-9222 Ext 518 | F: 281-823-9225 Email: [email protected]| <[email protected]%7C> www.3sbc.com Hangouts – [email protected] <[email protected]%7C%20Skype> *3S Business Corporation Inc. 11271 Richmond Ave, Suite # H107, # H108 Houston, Texas. 77082* -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAKPjPOSAkK0%2BevXdVhZgS-GPzbvBK2EnwwCTMu5GuejTGyttXw%40mail.gmail.com.
