*ServiceNow BSA – Need 10+ yrs exp* San Jose
- Strong Product Manager/BSA experience supporting web development /Internal portal /Mobile apps. *Duties* Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. *What you get to do in this role:* · Design solutions and processes for the ServiceNow platform · Understand business drivers and map business needs to functional design. · Develop future solution strategies by working closely with Business & Development teams. · Document functional business requirements, process flow diagrams, and business use cases. · Facilitate requirements gathering and process mapping workshops. Perform gap analysis (as is functionality versus to be functionality) · Build proofs-of-concept (POC) for potential new solutions and technologies by working closely with product management and engineering teams. · Accountable for the timely delivery of projects as per established roadmaps by working closely with business teams · Create and present functional and technical design including data analysis to the business teams, and gather feedback to influence solution design and approach · Act as functional expert and own the Employee Experience Mobile product/applications roadmap. · Facilitate review sessions with functional owners and end-user representatives · Participate in end to end implementation planning including project management, issue management, communication and change management · Write and review QA and UAT test scripts · Drive UAT with business users including coordination and user acceptance signoff · Preparation of user documentation and training documentation as necessary · Leverage business knowledge and expertise to drive business process improvements *Skills* *In order to be successful in this role, we need someone who has:* · Minimum 12 years’ experience as a business analyst or related experience with a Bachelor’s degree or 10 years plus a Master’s degree. · ServiceNow platform experience in driving solutions in an enterprise environment strongly preferred. · A proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions. · Experienced in preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis · Demonstrated ability to have successfully completed multiple, complex technical projects · Demonstrated experience in project conceptualization and planning · Ability to communicate in a clear, concise and professional manner, tailored to the appropriate audience · Ability to lead and work collaboratively within a business unit team and have strong influencing skills · Must be able to manage multiple priorities and complex tasks in a dynamic work environment · Must have experience preparing end-user documentation and conducting end-user training · Business Analysis experience in a high-tech (preferable software) company highly desirable. · Project Management experience a plus · ServiceNow System Administrator Certification highly desired · Flexibility to work with a variety of personalities and styles · Adaptable to work in a varied, high-paced exiting, fun environment · Must be technically savvy and able to design and build applications that meet business goals and objectives · Must be a self-starter and keen to explore new solutions ·Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions Thanks & Regards, Srikanth Reddy.G [image: svk-logo-tech individual] SVK Technology Solutions, Inc Email: [email protected] | www.svktechinc.com 200 Metroplex Dr, Suite 401, Edison, NJ 08817 PH: 609-904-0029 | Fax: 609-754-3700 An E-Verified company |An-Equal Employment Opportunity Employer Opportunity Employer -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAJ%2BqChgGHpUJhTbkkxMH4Si2cTET_q9MHnHunUWPRjnnve0Ykw%40mail.gmail.com.
