*Role: Salesforce CPQ BA*

*Location: Remote*

*Duration: 12+ Months*

*Job Description:*

   - Working under the direction of a senior CPQ product manager to support
   all capabilities & features that are targeted for development in FY21.
   - Assist in the creation of new  Salesforce.com
   
<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fSalesforce.com&c=E,1,4Q6Aetw8LSDrXrBa1XFzU7z6gyN6KlPCyGV_zqjJDDpnTvmo7P7u6Pxs7ctpZVjGoyQf0B7PlZqi4MLkI8c_vcnGF5I1uGpMNovcgI7Kow,,&typo=1&ancr_add=1>
   platform capabilities that will enable internal Cisco Customer Success
   experts to support the Customer's through their product & solution adoption
   journey.
   - Perform analyst role on our agile development team, partnering closely
   with other CX Customer Success experts and end-users to document the
   required system features and user stories in Aha! and Rally tools.
   - Documenting the business requirements & impacted/associated Customer
   Success processes.
   - Defining, managing, and tracking system features & users stories in
   the Rally application and working with business and IT stakeholders to
   groom and refine.
   - Accountable for driving engagement with system end-users; capturing
   console feedback
   - Work directly with Cisco IT and Cisco Data & Analytics teams to
   deliver the technical projects and console capabilities within an agile,
   monthly/bi-monthly release cycle.
   - Support the product manager with analysis projects, create test
   scripts, conduct BAT testing.









Thanks & Regards,



*Vinod Kumar || Team Lead*

212)-203-8928) |  [email protected]

Add Me: linkedin.com/in/vinod-kumar-92458844
<https://www.linkedin.com/in/vinod-kumar-92458844>

120 Wood Ave South, Suite # 300, Iselin, NJ 08830

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