Hello, Hope you are doing good.
We have an immediate opening for the below position, kindly let me know your interest with your updated resume at *[email protected] <[email protected]>*. *Bank Quality Control Specialist (Servicing Transactional Tester)- RE Lending* *Remote* *Contract* Job Profile Summary Within defined guidelines and framework, provides centralized Bank operational support performed by personnel independent from operations, that support for the business unit through internal quality process review and testing to ensure operational risks are appropriately identified. As part of first line of defense, tests Bank business processes, policies, and procedures to ensure adherence to a defined set of quality criteria. Reviews and identifies defects or gaps within processes, tracks error trends and documents and or publishes result in appropriate operational system. Communicates findings with internal partners and shares feedback to address issues identified in the review process. Job Description Tasks: - *MUST have Mortgage Servicing experience* - Identifies and manages existing and emerging risks that stem from business activities and the job role. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. - Follows written risk and compliance policies, standards, and procedures for business activities. - Reviews, monitors, and tests internal controls and procedures associated with products, services, customers, and operations. - Facilitates testing and identification of gaps to internal QA and business line processes and procedures to ensure accuracy and mitigate risks of errors. - Acquires and applies an in-depth understanding of risk issues within the business as well as key implications of exposure. - Conducts and oversees quality reviews and investigates the most complex of situations and begins the communication with leadership within the QA team and outside to the business. Responsible for handling employee and high-ranking official reviews in accordance to established quality standards. - Serves as a resource to team members and/or cross functional team members; advises on escalated, complex or issues of a unique nature and navigates obstacles. - Evaluates for accuracy, compliance, and consistent execution of internal processes and regulations to mitigate risk and protect brand and reputation. - Performs specific targeted testing and monitoring of designated processes and transaction activity as stated within the standard operating procedures (SOPs). - Oversees updates to process documentation. - Briefs key stakeholders and management on review results, trends, studies, and initiatives, and recommends courses of action. - Applies expert level knowledge in support of applicable laws and regulations in association to various operational lines of business in support of quality controls. - Identifies and evaluates quality standards, measurements, and process improvements to ensure effective and efficient business solutions. Minimum Experience - High School Diploma or General Equivalency Diploma required. - 4 years of related work experience in a quality assurance/control role within a financial services industry, or 5 years of related work experience in client interfacing services, operations, or processing experience in relevant industry. - Strong communication skills with demonstrated ability to deliver presentations and communicate information in a way that is easily understood by varying audiences. - Knowledge of relevant processes, procedures, and internal policies with experience in delivering training and serving as an effective resource to team members. - Intermediate knowledge in quality control management processes, practices, and procedures. - Extensive experience/ability to accurately analyze situations and reach productive decisions based on informed judgement that fall within established guidelines. - Knowledge of federal laws, rules, regulations, and applicable guidance to include: HMDA, TILA/REG Z, BSA/AML, RESPA, FDPA, Reg B, SCRA, UDAAP, E-SIGN, GLBA/REG P, Complaints, OCC Heightened Standards. *Bharat Chhibber | Sr. Technical Recruiter* *Direct: 919 626 9615 | EMAIL [email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAEmgVe3JaRQ5nX5BQyNNFKHvqydgFwXxQZ9eGQZ-aUJ6ym0BjQ%40mail.gmail.com.
