Hello All,
Greetings of the day,
I Hope you are doing well. I have an urgent requirement of "Field Services"
to locate "Myrtle Beach, SC |Onsite" Please have a look and let me know if
you are interested.
1
Required Technical Skill Set
Field Services
2
Location of Requirement
Myrtle Beach, SC
Desired Competencies (Technical/Behavioral Competency)
Must-Have
. Provide direct Face-to-Face world class end user support
experience with an emphasis on quality resolutions
. Help improve end user's productivity by completing triage,
offering advice, teaching and developing solutions to common challenges with
office products and capabilities
. Provide hardware break/fix support and warranty support for
current desktop, laptop, tablets and workstation devices
. Provide operating system and application support to diagnose and
resolve unique, non-recurring problems
. Reimage systems as required
. Identifies potential escalations and proactively alerts management
as needed.
. Partners, as required, with other IT teams as appropriate to
ensure problem resolution is obtained and, if necessary, root cause is
identified
. Recommend and/or performs upgrades on systems
. Work with procurement staff to purchase hardware and software
. Complete installation and testing of computers and peripherals
within established standards and guidelines
. Provide basic support for mobile devices and printers
. Provide primary support to executive users
. Provide equipment move services
. Ensures configuration and inventory management database entries
are complete and accurate
. Provides time / resource estimates for assigned tasks including
time tracking activities
. Local travel as needed
. Perform other duties as assigned
. Asset Inventory
. Procurement activities, as assigned
Responsibility / Expectations from the role
. Must be fluent to converse in local language
. Must possess a professional demeanor and strong customer
service/consulting/training skills
. Experience troubleshooting/repairing desktop and laptop hardware
in the field or in a related area
. Basic experience of IT with basic understanding of networks, Intel
servers and telecoms
. Strong Break / Fix skills Desktops, Workstations, Notebooks, and
Dell tablets
. Strong Microsoft Office skills (Outlook, Excel, Word, and
PowerPoint)
. Strong Microsoft operating system troubleshooting skills
. Strong problem solving and critical thinking skills
. Strong written and verbal communication skills
. Must be self-motivated and the ability to work independently with
minimal supervision
. Must have excellent time management skills
. Must be detail and process oriented
. Ability to walk long distances across large facilities
. Must be able to pass a background security check
. Valid driver's license and reliable transportation
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Thanks and Regards,
https://ci3.googleusercontent.com/mail-sig/AIorK4y7PU8ViJeACdbC59sm6odYzop9g
4SDnGETJcTmTV1BkUs6tOrDe4lajBvlz1Zz7WVWV29yWms
Prakash Tiwari
Talent Acquisition Team - North America || Klaxontech, Inc.
Sr. Technical Recruiter
Email: - <mailto:[email protected]> [email protected]
Hangouts:- <mailto:[email protected]> [email protected]
Direct:- 201-442-8725
Text Now:- 862-901-2855
URL: <https://www.klaxontech.com/> https://www.klaxontech.com/
LinkedIn URL: <https://www.linkedin.com/in/prakash-tiwari-472604169/>
https://www.linkedin.com/in/prakash-tiwari-472604169/
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