Hello,

Hope you are doing good.

We have an immediate opening for the below position, kindly let me know
your interest with your updated resume at *[email protected]
<[email protected]>*.





*Through TCS/…*



*Lead System Admin – ServiceNow GRC | Shift (8 AM PST to 5 PM PST) Location
– US*



*Job description*

· The ideal candidate is an experienced ServiceNow developer with firsthand
preferred technical expertise across the ServiceNow Platform, specifically
including the GRC (Audit, Policy Compliance, Risk Management, and Vendor
Management).

· The ideal candidate will be responsible for All code movement to
Production from lower instances following SVB change/release management
policy, reviewing technical documentation, be the first point of contact
for any production issues.

·  Act as ServiceNow Admin lead and make sure overall platform stability
and availability of GRC. ITSM, HR modules.

· The role will act as lead service administrator and participate operation
review and making sure ServiceNow platform infra are scaled up to handle
user volume.

· Good knowledge on GRC foundation data entity, class, Integrations,
scripting.

Other responsibilities include but are not limited to:

· MID server configuring and maintenance

· Work on break-fix / Incident. Act as L1/L2 of ServiceNow GRC issues

· Solid troubleshoot issues

· User access, role and group management

· Developing/configuring solutions

· Coordinate and manage system/user acceptance testing

· Support Data certification

· Plugin installations, cloning of instances

·  Experience integrating ServiceNow with external systems through SOAP or
REST web services

· Responsible for platform upgrades, patch, hotfix of ServiceNow platform

· Stays abreast of emerging technologies and trends in ServiceNow

· Oversee and assist with ServiceNow administration and operations
activities, including resolving incidents, problems and user requests.

· Build automation, integrations or other capabilities to ensure efficient
processes and solutions.

Work Experience and Qualifications:

· ServiceNow development/Admin experience in GRC is a must.

· Minimum Bachelor’s degree in an IT related field or equivalent experience

· ServiceNow Certified System Administrator (strongly preferred)

· Familiar with standard software development concepts, practices, and
procedures including code management, quality gates, and SDLC documentation

· Knowledge of ITIL disciplines

· ServiceNow Administration/Developer experience

· Solid understanding of the ServiceNow platform and other modules (ITSM,
ITOM)

· Good understanding of Risk Management and Cyber Security processes

· Strong interpersonal skills, written and verbal communication

· Must thrive at working in a fast-paced and dynamic environment while
collaborating with remote teams

· Detail-oriented, flexible with the ability to meet tight deadlines

· Strong analytical, estimating, and problem-solving skills; takes a
logical, analytical approach to problem-solving and pays close attention to
detail

· Ability to present technical information in a way that non-technical
management and staff will understand





*Bharat Chhibber | Sr. Technical Recruiter*

*Direct: 919 626 9615 | EMAIL [email protected]
<[email protected]>*

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